shop.doterra.com FAQs

What is shop.doterra.com?

It's a new shopping experience to browse and buy doTERRA products.

Why did doTERRA create shop.doterra.com?

This website is designed to better serve our members. It’s a new, modern shopping experience with a range of enhanced features.

What are the main benefits of shop.doterra.com?

• Access in-depth product information
• Shop by product line & purpose
• Explore doTERRA essential oil sourcing information
• Manage your Loyalty Order (LRP)
• Track your Loyalty Rewards Progress

Will all European customers have access to shop.doterra.com in the future?

Yes. We are in the process of launching shop.doterra.com across Europe.

What languages will shop.doterra.com be available in once it has fully launched across Europe?

shop.doterra vs mydoterra

Can I still use mydoterra?

Yes. Wellness Advocates can continue to use mydoterra, but please be aware that access to the old shopping experience will be removed at a later date.

How will I use mydoterra?

Wellness Advocates will use mydoterra to manage their team, reports and commissions. Click the link below to see how members will continue to use mydoterra alongside shop.doterra.

How do I access mydoterra from shop.doterra.com?

You can access mydoterra from shop.doterra.com via the following:

1. At the top of the website, simply click the purple banner labelled "Shop Previous Site"
2. Hover over "My Account" and click "My Office"

Either of the options will take you to mydoterra.