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One Time Loyalty Order

Available to those who are participating in the Loyalty Rewards Program, One-Time Loyalty Orders are a convenient way for members who need to purchase last-minute items, for example Limited Time Offers (LTOs), but don't want to adjust their monthly Loyalty Order (LRP). Members can place orders more quickly and earn Loyalty Points if their order exceeds 50 PV.

FAQs

What is a One-Time Loyalty Order?

A One-Time Loyalty Order is a feature exclusive to shop.doterra.com that allows members to earn Loyalty Points and qualify for the free Product of the Month* on orders placed through the cart (Standard Orders).

*Two separate Loyalty Orders (LRPs) that individually add up to 125 PV or more will not qualify for the Product of the Month. To receive the FREE Product of the Month, you must place a single Loyalty Order (LRP) or a single One-Time Loyalty Order totalling 125 PV or more, that processes on or before the 15th of each month.

What are the benefits of a One-Time Loyalty Order?

  • One-Time Loyalty Orders make it simple to buy additional products, Limited Time Offers (LTOs) and last minute purchases without impacting your monthly Loyalty Order (LRP).
  • BOGOs are a limited time offer promotion; if you have already processed your monthly Loyalty Order (LRP) and want to purchase BOGOs, you can purchase these additional offers through a One-Time Loyalty Order.​
  • You can earn Loyalty Points from eligible Limited Time Offers (LTOs).
  • If an order is processed as a Standard Order, you do not need to have a regular non-promotion item or regular PV product on your order. The entire order can consist of limited-time offers.​
  • You can get the Product of the Month through a One-Time Loyalty Order if you have not already received it through your monthly Loyalty Order (LRP).
  • All One-Time Loyalty Orders must have a minimum of 50 PV to qualify to earn Loyalty Points.
  • One-Time Loyalty Orders cannot replace the requirement to have 100 PV on your Loyalty Order (LRP) in order to earn commissions (Wellness Advocates only).

​Who is eligible to place a One-Time Loyalty Order?

This feature is exclusive to members who are participating in the Loyalty Rewards Program (LRP) and who have an active Loyalty Order (LRP).

​How do I qualify to be eligible for a One-Time Loyalty Order?

You qualify for One-Time Loyalty Orders if you have processed a Loyalty Order (LRP) during the previous or current month.

How do I process a One-Time Loyalty Order?

If you have an active* Loyalty Order (LRP) follow these steps.​​

*Having an active Loyalty Order (LRP) means a member has processed and paid for a Loyalty Order (LRP) during the previous or current month.

  1. ​Add the desired items to your cart by selecting "Add to cart".
  2. Hover over the cart icon.
  3. Click "View your bag". If your order qualifies for a "One-Time Loyalty Order", you will see the PV tracking bar appear at the top of the page.​
  4. Next, click "Continue to Checkout".​
  5. From the pop-up select "Continue with processing my One-Time Loyalty Order".
  6. Once you have verified that all payment and delivery information is correct, select "Complete Order". The system will automatically upgrade your order to a One-Time Loyalty Order.

Remember, this does not replace your monthly Loyalty Order (LRP) requirement to maintain an active LRP and earn commissions - Wellness Advocates only.

Can I qualify for One-Time Loyalty Orders in the same calendar month that I enrol?

No. You cannot process any Loyalty Order (LRP) in the same calendar month that you enrol with doTERRA.

Can I qualify for One-Time Loyalty Orders during the first month that I participate in the Loyalty Rewards Program?

Yes. In order to qualify for One-Time Loyalty Orders in the first month that you participate in the Loyalty Rewards Program , you must process your Loyalty Order (LRP) before you try and process a One-Time Loyalty Order. Please refer to the example below for more information.

An Example of Not Qualifying
Dina signs up for the Loyalty Rewards Program in May and sets her first Loyalty Order (LRP) to process on 26 May. She then processes a Standard Order through her cart (Standard Order) on 15 May. Since the Standard Order was placed before her Loyalty Order (LRP) had processed, Dina's Standard Order does not qualify as a One-Time Loyalty Order.

An Example of Qualifying​​
Ellie signs up for the Loyalty Rewards Program in May and sets her first Loyalty Order (LRP) to process on 15 May. She then processes a Standard Order through her cart (Standard Order) on 25 May. Since the Standard Order was placed after her Loyalty Order (LRP) had processed, Ellie's Standard Order does qualify as a One-Time Loyalty Order automatically.

If I process a One-Time Loyalty Order do I still need to place my monthly Loyalty Order (LRP)?

Yes, a One-Time Loyalty Order does NOT replace a monthly Loyalty Order (LRP). You still have to process your monthly Loyalty Order (LRP) every month to be eligible for commissions.

Can I process a One-Time Loyalty Order on mydoterra.com?

No. One-Time Loyalty Orders are a feature exclusive to shop.doterra.com.

Are enrolment orders One-Time Loyalty Orders?

No. Enrolment Orders do not qualify as One-Time Loyalty Orders. A member cannot qualify for One-Time Loyalty Orders until they have processed their first Loyalty Order (LRP).

Is it possible to confirm whether my Standard Order will qualify as a Loyalty Order before I process it?

Yes. If it is a One-Time Loyalty Order, the text on the screen is different. Check out the images below to see what your cart looks like when processing a Standard Order vs a One-Time Loyalty Order.

Standard Order

One-Time Loyalty Order

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