Frequency Ask Question for Online Event

 Can I purchase this online ticket at Will Call ?

• Sorry, online ticket can purchase pass online only this link http://go.eventpop.me/doterra1st  only (cannot buy at will call but staff willing to support and suggested how to buy)

 
How many ticket can purchase per 1 order?

• In 1 order can buy maximum 10 tickets. please be noted that : 1 ticket per 1 email and the online link will send to email that you already register

 
Can we buy ticket to my team?

• Yes, you can buy ticket to your team and other person, but please be noted that : 1 email can register only 1 ticket. So, please prepare all information before purchase and will process within 15 minutes.

How long for purchasing this online ticket and  How much per 1 ticket ?

• Online tickert can purchase between Feb 17 till Mar 12, 2022 with value 100 baht per ticket.

 
Can we paid by credit card?

• Yes, you can paid by Credit and Debit card, this payment gateway suppport this 2 channels only.

If we cannot process within 15 minutes, What should I do?

• If you cannot  purchase within 15 minutes. System will cancel your booking and you can process again after the time was out.

Do we know the process is finished ?

• After you finish the purchasing the ticket : confirmation email and link to join the event will send to email that your register.

 
Can we pass link in the email to other person?

• Regarding 1 link was limited to access only 1 person per email. So, if you pass your link to other person to access, you will not use this link and company will not refund in any case.

If I didn't get the email, What should I do ?

• If you didn't get the email, please kindly help to check in Junk mail or Spam in your email again or contact event channel as below:

              - Live Chat : eventpop.me

              - E-mail : pop@eventpop.me

              - Line@ : @Eventpop

              - Call Center : 062-593-2224 

            Working hour : Mon - Fri : 10 am. - 6 pm.

Can I cancle or refund the ticket that already buy?

• The ticket that already buy cannot cancel in any case.

 
If I miss Live event, Could I repeat to watch this record again?

• Sorry this event have only Live show will not record and cannot repeat to watching, BTW, We reserved the right to all company assets including VDO, content, images. It is prohibited to distribute without permission. 

 Please give me the contact in case of I found the problem between purchase or how to log in before the event?

• If you found any problem before the event, please kindlycontact event channel as below:

              - Live Chat : eventpop.me

              - E-mail : pop@eventpop.me

              - Line@ : @Eventpop

              - Call Center : 062-593-2224 

            Working hour : Mon - Fri : 10 am. - 6 pm.

 

 Event is Saturday, if I found the problem, Who can solve me?

• For the event date, we have special call center to support you between 10 am - 6 pm. If you found any problem please kindly contact us by phone number : 088-9568975 

 
For Online ticket have any free gift or not?

• For this online ticket 100 baht, didn't have any free gift

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