Free Shipping


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Enjoy FREE shipping NOW. The season of giving comes early as we offer FREE shipping on all Australian and New Zealand Loyalty Rewards and enrolment orders of 100PV or more. Offer available now. See our FAQs for more details.

Free Shipping FAQ

Which orders qualify for free shipping?
All Australian and New Zealand Loyalty Rewards Program (LRP) orders and enrolment orders of 100PV or more qualify for free shipping.

What’s happening to the Shipping Rewards Program?
With our new free shipping option, the Shipping Rewards Program (SRP) will be discontinued. But rest assured, you won’t lose any of the SRP points you’ve already earned.

Can I place an order through the call centre and still get free shipping?
Yes, free economy shipping applies to all Australian and New Zealand enrolment and LRP orders of 100PV+. Orders can be placed through the call centre or online.

Do GAC* accounts qualify for free shipping?
Yes, GAC accounts qualify. However, GAC orders must still be LRP order or Enrolment Orders of 100PV or more, and ship to a valid Australian or New Zealand address. It does not include export shipping.

Do NFR (Not For Resale) orders qualify for free shipping?
No, NFR orders don’t qualify.

Do retail orders qualify for free shipping?
No, only Australian and New Zealand Loyalty Rewards Program orders and enrolment orders of 100PV or more qualify for free shipping.

What shipping method will be used with free shipping?
Our free shipping option uses standard shipping, which takes approximately 3-7 business days for delivery within Australia and between 1-5 business days for delivery to New Zealand.

How much does shipping cost?
From today onwards, doTERRA shipping costs will be as follows:

  • Australian Loyalty Rewards order of 100PV or more: $0
  • Australian enrolment order of 100PV or more: $0
  • Standard: $7.95

 

Free Shipping FAQ  How to Get Free Shipping

 

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